Document Restoration

5/23/2019 (Permalink)

Document Restoration

When a commercial water damage occurs, documents and files may get wet. Depending on the type of business and the nature of the documents, these may be critical to your clients, and the operation of your business. SERVPRO of Casper offers document drying services in these situations. Your documents are packaged, frozen, and shipped to our document drying center. Once they arrive at the center, they are freeze-dried to remove all water from them. While documents typically cannot be fully restored, the freeze-drying method prevents further damage, and typically brings the documents to a usable condition. Here are few common questions about document drying:

Is Document Restoration HIPAA Certified?  

Yes, all members of the Document Restoration team are HIPAA Master Certified. The facility is monitored with a 24/7 surveillance. For highly-sensitive documents, dedicated courier service can be utilized.

Should you create your own inventory?

SERVPRO will perform an inventory, but it’s always a good idea for you to do your own inventory as well.

Do we pack-out documents on the loss site?

We typically do not pack-out documents, but if you need assistance with pack-out, please let us know. We are always happy to help.

Are we able to restore more than just paper documents?

We can restore photos, photo albums, yearbooks, and more.

How long does the process take?

The average time frame of completion is around 3-60 days. The time completion will depend on the quantity of the job, services being completed, and how much damage is sustained.

If you end up with water-damaged paperwork and need our assistance, call SERVPRO of Casper at 307-235-6558.